Monitoring and maintenance
Define health checks, alert handling, patching and maintenance activities across the agreed infrastructure scope.
OPERATE / Managed AI & Infrastructure ServicesBeyond deployment.
Beyond deployment.
Ready for everyday operations.
Bring structure to monitoring, maintenance and capacity planning across the infrastructure your business and AI applications depend on.
Discuss your projectWHO IT’S FOR
IT teams seeking operational support for a new deployment or a consistent approach to managing a growing infrastructure environment.
WHAT GATES ASIA DELIVERSDesigned for your environment.
Designed for your environment.
Connected to your goals.
Performance and capacity reviews
Review resource use, including GPU utilisation, to identify constraints and inform capacity planning.
Incident and OEM coordination
Establish escalation paths, ownership and vendor-support coordination with documented operating procedures.
THE ENGAGEMENTA clear scope.
A clear scope.
A practical path forward.
We agree the requirements, responsibilities and acceptance criteria with your team before implementation.
- Service inventory and responsibility mapping
- Monitoring and maintenance setup
- Agreed support scope, coverage and escalation process
- Regular operational and capacity reviews
HOW IT FITS TOGETHERBuild on what
Build on what
you already have.
Work with your existing IT service processes and monitoring tools where appropriate. Agree support hours, response targets and responsibilities in the service proposal.
YOUR NEXT STEP
Talk to Gates Asia